Unable to Add New Titles

Blkittykat

May 1, 2022 12:59 pm

I haven’t been able to add new titles for a couple of days now. Is it a glitch in the system?

samenai

May 1, 2022 03:30 pm

Maybe a bit more details and screenshots will help.

Blkittykat

May 1, 2022 05:02 pm

Okay, so aside from the primary details page, all the other pages are missing. The clickable links are not working and in the primary details page, the box to link sources is missing, and the only detail you can enter is the Title of the show.

If you need more information, let me know :)

lucy_lu VIP

May 1, 2022 05:53 pm

I can't seem to see your screenshots, but from what you described it looks like the situation you'll get before entering the Main title.

In order to fill in the different fields of the Primary details section and then proceed with the other sections, you need first to enter the Main title and confirm that it's not a duplicate. After that, you'll be able to keep going.

So:

1. Enter the title
2. See if the title appears among the "Possible Duplicates" options. If not,
3. Choose "This is not an existing title"
4. Press "Confirm"

https://prnt.sc/EF4LyEPzsnJh

After this, the page should appear like this: https://prnt.sc/AonjbUHlC2_e and you'll be able to add the rest.

** If you already did this, but the page is still not working, then I'm not sure what happened and probably it's a glitch... We'll have to wait for the admins' help ^^''

samenai

May 1, 2022 06:02 pm

When you go to Add New Title page, initially only the "Primary Details" section will be available.
The page looks like this.
Picture 1: Initial Page format

Other sections and the Aditional Notes section only appear when you fill the "Mostly Known As" in the primary details section with a valid title.

Picture 2: After I confirmed it's a new title
I can't check the images you shared because most likely the links are from your google account. Use sites like Postimages or whichever one you're using in your profile to post images.